Kmart Not Honoring $10 off $20 Coupon

 

I just took a trip to Kmart to get the Huggies diaper deal and it was a waste of time.

I’ll start by saying that the employees in the Muskegon store were very polite and apologetic, but their hands were tied by corporate.

When I got to the checkout the cashier told me that the $10 off $20 coupon is only valid in New York and they aren’t honoring them.  So I checked the coupon and it said, “valid at all locations”.  So I asked to speak to the manager and she told me that she had e-mailed corporate and this is what she was told.

I called corporate about it while I was still in the store.  I got a different story from them.  They told me that the coupons weren’t suppose to come out until next week and they’d be honoring them then.  I’m not holding my breath.

I have no idea why I was still able to print the coupon this morning directly from their website.  Others have been told that the coupon is fraudulent.

O Kmart, you have a reputation for pulling things like this…

Remember the $10 off $10 purchase Sears Junior clothing coupon…

Kmart, you messed up.  Accusing customers of using fraudulent coupons is not a way to solve a problem.  A little honesty goes a long way.

Comments

  1. Nancy says

    I was going to go in today with that Q ($10 off $20)! I called the Kmart here and they are not accepting them (now anyway). Thank you so much for posting this.

  2. Joy says

    next week they will honor them? hmmmm… If that happens will you repost? I’m curious is it will! I had a great grocery cart full and had to turn it all away. :(

    • Give Me Neither says

      I asked the lady at corporate several times. I explained to her that I write a blog and don’t want to give inaccurate information. She said the coupon was issued a week early and they will honor them next week. I have a hard time believing that, but I’ll definitely keep you posted.

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